Using CAHPS to Improve Patient Satisfaction

Online, on demand course. Patient feedback on the quality of care they receive from health care providers have become increasingly common. One example is CAHPS (Consumer Assessment of Healthcare Providers and Systems).

CAHPS focuses on aspects of care that patients are best qualified to assess, such as the communication skills of providers and ease of access to services. Learn how CAHPS impact quality scores for physicians and other providers in this 30-minute course. CME credit available.


    • Author: Pennsylvania Medical Society
Your Price: $30.00